Reference

marjan 898 Privacy Policy For Your Account

Clear rules for your account data, wallet activity and device access sit at the centre of this Privacy Policy.

Account dataWallet activityCookie choicesPrivacy requests
marjan 898 marjan 898 Privacy Policy For Your Account
PRIVACY HELP ROUTES

Get Policy Help Beside Account Access

A clear support path helps when you need to ask about the Privacy Policy, correct an account detail or check why a wallet record is linked to your session.

Account help route Open the account help path when you need a copy of your stored details, a correction to your phone record or an explanation of how the Privacy Policy applies to your access.
Wallet status query For DANA, OVO, GoPay or QRIS questions, share the payment reference and approximate time rather than secret credentials; we use that limited context to trace the relevant account event.
Receipt and access check If a receipt or sign-in event looks unfamiliar, use the same support path and describe the device involved. We can connect the request to session records without asking for your password.
DATA CONTROL DETAILS

What We Do With Your Privacy Choices

Your account controls are connected to practical handling steps rather than broad promises. We separate account identity, wallet references, device signals and support messages so a privacy request can be directed to…

Account records

When you open an account, we retain the phone detail and verification result needed to connect your sign-in to the correct account. You can ask us to correct inaccurate account details through account help.

Wallet references

A DANA, OVO, GoPay or QRIS reference may be stored with transaction status and time so we can reconcile the cashier record. We do not need your wallet PIN to handle a policy request.

Cookie controls

Cookies and similar browser storage can keep a session active, remember a selected setting and help identify repeated sign-in errors. You can clear browser storage, though this may require another account sign-in.

Device security

We may compare device and session signals when access appears unusual, such as a new browser after a phone verification step. This helps us investigate account security without storing your password in readable form.

Retention timing

We retain account, payment-status and support records only while they serve the stated service, security or legal purpose. When that purpose ends, records are deleted, anonymised or restricted under our internal process.

Change requests

To request access, correction or deletion, use the account help path and identify the relevant phone record or receipt reference. We may ask for account verification before changing personal data.

Privacy Policy Answers For marjan 898

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening an account or returning to the lobby. Each answer points to a practical step, from phone verification and browser settings to a request for account data or correction.

It covers account details, phone verification, device and session signals, wallet references, cookies, support messages, retention and your requests to access, correct or remove personal data.

Phone verification connects your sign-in with the right account and helps us investigate unusual access. The verification result is handled as an account record under this Privacy Policy.

No. We use payment references, status and timing to reconcile an account event. You should never send a DANA, OVO, GoPay or QRIS PIN through a support request.

Use the account help route and state that your request concerns the Privacy Policy. Include the relevant phone record or receipt reference, then complete any account verification we reasonably require.

Yes. Send a correction request through account help and identify the detail that is inaccurate. We may confirm ownership through the phone verification step before applying a change.

Cookies can keep your session active and remember settings. You can clear them in your browser controls, but doing so may sign you out and remove saved preferences from that device.

We keep account, wallet-status and support records only for the service, security or legal purpose they serve. After that purpose ends, we delete, anonymise or restrict the records.