Reference

marjan 898 Terms & Conditions Explained

marjan 898 Terms & Conditions set the rules for opening an account, using DANA, OVO, GoPay or QRIS, and entering the available lobby where local law permits.

Account rulesWallet conditionsPolicy accessIndonesia scope
marjan 898 marjan 898 Terms & Conditions Explained
HELP WITH TERMS

Where To Ask About Account Rules

A clear support route matters when a policy question affects your account or wallet status.

Account access questions Use the support route attached to your account when phone verification or a sign-in step does not match these Terms & Conditions. We can identify the rule involved and explain the next account step.
Wallet status requests For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the displayed status and payment reference. We use those details to check the policy path linked to your request.
Policy change requests If a clause appears unclear or you need a correction to your account record, contact support with the exact wording and requested change. We will route the request to the relevant policy contact.
ACCOUNT SAFEGUARDS

How We Apply These Conditions

Our policy handling follows the same account steps you see when you use the service. We check identity details against the information you submit, connect payment status to the selected rail, and…

Data handling

We use registration, phone verification and payment reference details to operate the account and respond to policy requests. Please submit only accurate details through the account or support path.

Cookie choices

Cookies may retain practical session settings so the Terms & Conditions page and account path behave consistently on your device. Your browser controls remain available for managing cookie storage.

Account security

Keep your password, phone access and verification details private. If an account step looks unfamiliar, stop using the account and contact support before attempting another wallet or lobby action.

Record retention

We retain account and policy-request records for the period needed to administer these conditions, resolve payment references and meet applicable legal requirements. The period can depend on the record type.

Policy contact

Questions about interpretation, account restrictions or a revised clause can be sent through the support route. Include the section name so we can address the precise Terms & Conditions point.

Change requests

You can request correction of inaccurate account details or ask how a record is used. We may verify your identity before changing information connected with phone or wallet activity.

Terms & Conditions Questions Answered

The questions below address the account and policy issues you are most likely to check before opening an account from Indonesia. Each answer points back to the current Terms & Conditions and the practical account step involved, including phone verification, wallet references and access where local law permits.

You can read the current Terms & Conditions on this page before opening or using an account. Check the page again after a policy notice, because revised wording may apply to later account activity.

Yes. The Terms & Conditions cover account use alongside DANA, QRIS and other displayed rails. Follow the cashier instructions for the selected method and keep the payment reference if support needs to check status.

Phone verification helps connect your account to the details you submitted and reduces mismatched access requests. Complete that step before entering the lobby, and contact support if the verification result looks incorrect.

Access depends on local law and your eligibility in the place where you are located. Our Terms & Conditions do not override local requirements, so check the current access wording before using any account feature.

An inaccurate detail can delay account or wallet checks under these Terms & Conditions. Contact support with the correction request; we may ask for verification before changing information connected with your account.

We may present revised Terms & Conditions through the policy page or an account notice. Read the new wording before continuing, especially when it concerns phone verification, wallet instructions or access eligibility.

Yes. Send the request through our support path and identify the account detail or policy record involved. We may verify your identity before providing a copy or correcting information held for account administration.